At Large Love, we are committed to transparency and ensuring that your shopping experience is enjoyable, straightforward, and fair. Our Pricing & Refund Policy outlines how we handle pricing, refunds, and exchanges, providing you with a clear understanding of our practices.

Pricing Information

1. Product Pricing: We strive to provide you with accurate and up-to-date pricing information for our products. The prices displayed on our website are in the currency specified, and they include any applicable taxes or fees.

2. Price Changes: Prices are subject to change without prior notice. While we make every effort to keep our prices competitive and reasonable, we reserve the right to adjust prices as necessary.

3. Sale and Discount Pricing: We occasionally offer promotional sales and discounts on our products. These promotional prices are valid for the specified duration and may not be combined with other offers unless explicitly stated.

4. Customization Charges: If you request custom sizing or alterations to your order, additional charges may apply. These charges are communicated to you before you confirm your purchase.

Refund and Exchange Policy

1. Size and Fit Guarantee: We understand the importance of finding the perfect size and fit. If you are not satisfied with the size or fit of your purchased item, we offer a Size and Fit Guarantee, allowing you to request an exchange.

2. Eligibility for Refund or Exchange: To be eligible for a refund or exchange, please consider the following:

Eligible Items: Refunds and exchanges are available for items in new, unworn, and unwashed condition, with all original tags and labels attached.

Timelines: Please contact our customer service team within 3 days of receiving your order to initiate a return or exchange. Returns are not accepted after this period.

Custom Sizing and Alterations: Items that have been customized or altered are not eligible for return or exchange, as they have been tailored to your specific preferences and measurements.

3. How to Request a Refund or Exchange: To request a refund or exchange, please follow these steps:

Contact our customer service team via email, phone, or live chat to initiate the process.

Our team will provide you with instructions for returning the item, including the return address.

Package the item securely and include all original tags and labels. Ensure that the item is in the same condition as when you received it.

Ship the item back to us within the specified timeline, and retain proof of shipment.

4. Processing Time: After we receive your returned item, our team will inspect it to ensure it meets our refund or exchange criteria. If the item is in acceptable condition, we will process your request within a reasonable timeframe. Processing time may vary based on factors such as shipping duration and return volume.

Contact Us: If you have questions or concerns about our Pricing & Refund Policy or require assistance with a refund or exchange, please reach out to our customer service team. We are available via email, phone, or live chat during our operating hours from 9 AM to 6 PM.

International Returns: For international returns, please contact our customer service team for specific instructions and guidelines. International shipping may have additional considerations and requirements.

Thank you for choosing Large Love. We are here to ensure that your shopping experience is enjoyable and that your satisfaction is our priority.